If you are not receiving your alerts, it's probably because they have not been enabled.  You can check and update your Alert settings for an account as follows:  


  • Click on the Accounts Page
  • Select an account from the Accounts list
  • Select the Account Card (if you have multiple accounts under a provider) for the account you would like to modify your Alerts settings 
  • Select the Alert Settings tab
  • Modify you alert settings 
  • Click Save


These new settings will be valid once they are saved. If you continue to experience issues with receiving your alerts, please open a Support Ticket or contact the Finovera Support Team at service@finovera.com.


You can apply the settings you modified to all of your billing accounts by clicking on  Use These Settings for All Bills at the bottom of the Alert Settings tab of Billing Accounts.


You can apply the settings you modified to all of your Money accounts by clicking on Use These Settings for All Money Accounts at the bottom of the Alert Settings tab of Money Accounts.